University of Southampton Auditory Implant Service | iSolutions - Service Status

The University of Southampton Auditory Implant Service (USAIS) website is currently unavailable.

Contact details and hours of service are shown below.

WINTER CLOSURE TIMETABLE IN 2023 IS:

WINTER 2023 DAYS	OPENING HOURS
Friday 22nd December	10 am – 4 pm
SATURDAY AND SUNDAY	CLOSED
Monday 25th December	CLOSED
Tuesday 26th December	CLOSED
Wednesday 27th December	10 am – 4 pm
Thursday 28th December	10 am – 4 pm
Friday 29th December	10 am – 4 pm
SATURDAY AND SUNDAY	CLOSED
Monday 1st January 2024	CLOSED
Tuesday 2nd January 2024	Normal hours resumed (8 am – 5.30 pm)

Contact Information

USAIS Enquiries

Purpose of contact	Telephone and Mobile	Email
General Enquiries Telephone	023 8059 5375	ais@soton.ac.uk
Spares and Repairs*	023 8059 4068	ais.repairs@soton.ac.uk
SMS (Text only)	07887 790765

*Further information available below regarding Manufacturer Led Repairs Services

For USAIS repairs queries

emails to	ais.repairs@soton.ac.uk
texts to	07887 790765
calls to	023 8059 4068

For Cochlear Care repairs queries

emails to	ukcare@cochlear.com
texts to	07903 585780
calls to	01932 263630

For AB4U repairs enquiries

emails to	customerservice.gb@advancedbionics.com
calls to	01223 847888 (Choose Option 1)

If you have a medical emergency with a Cochlear Implant or Bone Anchored Hearing Device over the weekend, or at any other time when we are not open, please visit A&E and ask to see the on-call ENT doctor.